Hbajaa Terms and Conditions — Complete Guide

By accessing hbajaa's website, mobile app, or any other digital channel and using our services, you automatically agree to these Terms & Conditions. Please read them in full before using the platform for the first time.

These terms apply in both English and Bengali. In the event of any ambiguity, the Bengali version shall be considered authoritative.

These Terms & Conditions form a legal agreement between you and hbajaa. If you do not agree with any of the terms, please refrain from using our services.

The following eligibility requirements must be met to register with hbajaa:

• Must be at least 18 years years old.
• A valid mobile number and email address are required.
• You must register using your real name and personal information.
• Each individual may only create one account.

It is your responsibility to ensure the information provided at registration remains accurate and up to date. If anything changes, notify our support team promptly. Keep your account password confidential — you are fully responsible for all activity that occurs on your account.

Deposits on hbajaa can be made via mobile banking, e-wallets, or direct bank transfer. The minimum deposit amount is specified on the platform and may change from time to time.

The following conditions apply to withdrawals:

• A completed KYC verification is required on your account before withdrawals can be processed.
• Withdrawals must be made using the same method as the original deposit, unless otherwise instructed.
• Withdrawal requests are typically processed within 24 hours, though it may take up to 72 hours.
• In cases of suspicious transactions, hbajaa may temporarily place a hold on withdrawals for additional verification.

All transactions on hbajaa are fully encrypted and secure. Your financial information is never transmitted through unsecured channels.

Hbajaa regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are clearly stated on the offer page.

General Bonus Terms:

• Wagering Requirements: The bonus amount must be wagered a specified number of times before a withdrawal can be made.
• Validity: Every bonus has an expiry date. Any bonus not used before it expires will be forfeited.
• Game Restrictions: Some bonuses are only valid for use on specific games. Using them on other games may result in the bonus being forfeited.
• Maximum Bet: A maximum bet limit applies while a bonus is active.

Hbajaa believes bonuses are a way to make your gaming experience more enjoyable — not a guarantee of profit. We advise against placing larger bets simply to chase a bonus.

All games on hbajaa are operated to international standards. RNG (Random Number Generator) technology is used to ensure every game outcome is completely random and fair.

• Each game has its own rules, which you should read before you start playing.
• Hbajaa does not guarantee compensation if a game is interrupted due to a technical issue, but the matter will be investigated.
• Any account found to be involved in fraud or manipulation will be closed immediately.
• The use of automated software or bots is strictly prohibited.

Hbajaa's game portfolio includes slots, fish games, bingo, and many more categories. Separate rules may apply to each category.

Hbajaa follows a KYC (Know Your Customer) process to maintain a safe environment and prevent financial fraud.

The following documents are typically required for KYC verification:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• A selfie photo may be required in certain cases.

Your KYC documents are stored with the highest level of security and are used solely for verification purposes.

You may request to close your account at any time. Contact our support team and your account will be deactivated once the process is complete.

Hbajaa may close or suspend any account under the following circumstances:

• Registering with false information.
• Operating multiple accounts.
• Evidence of bonus abuse or fraud.
• Use of bots or automated software.
• Threatening or abusive behaviour towards other users.
• Creating an account on behalf of a minor.

Hbajaa takes responsible gaming seriously. We believe gaming should be a source of entertainment — never a cause of financial hardship.

On our platform, you can set the following limits yourself:

• Deposit Limits: Maximum daily, weekly, or monthly deposit limits.
• Session Timer: Time limit for a continuous gaming session.
• Betting Limit: Maximum stake amount per bet.
• Self-Exclusion: Temporarily excluding yourself from the platform for a set period of time.

To learn more about responsible gaming, please visit our Responsible Gaming View page.

Hbajaa places your personal data security above all else. We only collect information that is strictly necessary, and it is used solely for the purpose of providing our services.

• Your information is never sold to third parties.
• Cookies are used on this platform — they can be managed through your browser settings.
• Anonymized data may be analyzed to help improve our services.

For full details of our privacy policy, please visit our Privacy Policy View page.

Hbajaa reserves the right to change, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

For any questions or feedback regarding these Terms & Conditions, please contact our FAQ Page or contact us via 24/7 live chat.